Due to any reason if your booked flight is changed from the airline’s side, then you have many options. Like, you are mainly given a new rebooking option. But, if you are not fine with it, then you can enjoy other options, such as refunds, or the compensations. But, it is not important that all the time you have been given with the options on every airline.
However, every passenger deserves specific rights on the flight cancellation if done by the airline. So, you need to check with the cancellation policy of the respective airline.
The rights that passenger can enjoy if the flight is cancelled by an airline are as follows:
It is important that an airline must notify you around 24 hours from the departure time. This is possible if the flight is cancelled due to routing, or the time shifting. It is so, then you are given with some alternative options. These options mainly are rebooking, if the airline has next flight on the same day and fulfills customer timings, then you can opt for it.
But, if you want to get the flight as per your timings but, the airline do not have any flight in it. Then, airline has to book the new flight ticket on a different airline carrier on its expenses. It means you do not have to pay any charges for it.
If you are not fine with the new timing slots for the new flights. Or the new flights do not satisfy your requirements, then you can ask for the complete refund. To get a full refund even on non- refundable tickets is possible if the flight is cancelled by an airline. But, it is not possible if flight is cancelled by the customer’s side.
Yes, you can get a total refund. If the flight is cancelled by an airline. Airline first try to rebook your ticket on the next available flight, or on the another airline’s fligh. If you are not comfortable with it, then ticket booking can also be done on a different airline. If you are not comfortable then you can go for it. Else, you can ask for the complete refund.
If your booked flight get delays for two or more hours, then you are reserved with some rights. Ai first you are given an option with a new flight ticket. Also, some flights give you to free-of- charge meals or refreshments. It depends on your wait duration. You can ask for a refund too. You might not like their offerings. Then, you can talk to a live agent and ask for other options, like refund.
Yes, on a rescheduled flight, you can claim for compensation. You are legally entitled fo rit. But, you need to connect with a customer care executive. But, remember it is possible only if flight is cancelled by an airline. In this case, you can claim compensation. The airline has to fulfill your demand and give you compensation. So, whenever you face such situations, do not forget to claim compensation.
Yes, if the flight is cancelled by an airline, you can 100% eligible for refund. This is happened from the airline side, so you are given with the other options. And, you can select among them. The flight change is not in your hands. It happens because of the airline. Hence, you can ask even for the complete refund.